Because we offer digital, intangible products, we do not offer refunds, unless specifically noted on the product page. For example, drum samples are not eligible for refunds; however, many of our online courses are backed by guarantees which are eligible for refund (if the refund request occurs in the allotted timeframe).
To help you make informed decisions about the products you are purchasing, we offer many audio demos of our sample libraries.
Delivery Of Goods and Services
If you do not receive the digital product link upon purchasing, you can immediately contact firstname.lastname@example.org with your transaction/payment details to ensure your product is delivered as soon as possible.